I receive an error when I try to access my NY times subscription. What do I do?

Answer

  • If you already had access to Bard's NYTimes subscription, you may be receiving an error because you need to renew.
  • If you are moving your personal subscription to Bard's subscription;
    • You will need to contact NYT Customer Care BEFORE trying to sign up for the complimentary Bard subscription. customercare@nytimes.com / 800-591-9233 / Chat

Please note that the Stevenson Library does not have access to your NYT account.

If you experience technical difficulties, you will need to contact customercare@nytimes.com or edu@nytimes.com 

For more details about Bard's NYTimes subscription please, see this guide: https://libguides.bard.edu/NYTDigital

 

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  • Last Updated Dec 15, 2025
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